We know that for many people it will be particularly important that orders placed around this time arrive in time for Christmas, so we really, really urge you to please read this!
I have noticed that the usual increased rush on the postal service has started *much* earlier this year - from the beginning of November really. I've also already had complaints about parcels sent second class (you can choose that, or first class, or other services on checkout) taking a few days. It is frustrating but complaining to me isn't helpful as I literally cannot do anything about it, what with not being a postal worker.
Our standard shipping uses Royal Mail and although we cannot guarantee delivery we can share the information that they provide. Our dates differ to what is shown on the Royal Mail website so that we can allow time for processing the order and getting it to the post office in time for the last advised shipping date. Please check for your location in the list below and place orders in plenty of time. Orders placed after these dates will be much less likely to arrive in time for Christmas.
5pm on Tuesday 1st December
Australia, New Zealand
5pm on Friday 4th December
Africa, Asia, Caribbean, Central and South America, Far and Middle East
5pm on Monday 7th December
Canada, Cyprus, Malta
5pm on Tuesday 8th December
Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey, Czech Republic, Finland, Italy, Poland, Sweden, USA
5pm on Friday 11th December
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
5pm on Tuesday 15th December
Belgium, France, Ireland, Luxembourg
UK 2nd Class and 2nd Class Signed For
5pm on Wednesday 16th December
UK 1st Class and 1st Class Signed For and Royal Mail Tracked 48*
We will be closed from Friday the 18th of December and will be back on Monday the 4th of January so any orders placed after midday Thursday 17th December will not be shipped until after we re-open. Once we are back it may take us a few days to catch up with the backlog of orders needing shipping, so please bear with us. We quote three to five days at the best of times for this!