- We strive to dispatch orders as quickly as possible; it takes two to five working days no matter which service you select. Please do take note of any holiday notices that we may have up as they will delay shipping times. We are not able to provide same-day dispatch even if you choose courier shipping. Courier shipping can be faster and more reliable once in transit but cannot be dispatched any quicker than other shipping methods.
- If you place more than one order close together, we will try to combine your orders and refund the duplicate postage amount, but CANNOT guarantee that - please don't rely on it.
- When placing an order please provide an email address on which you can be contacted in case of any issues. In the event of an issue arising with your order you will be contacted for your input regarding the resolution. If after one week we have not received a response, our discretion will be used to select an appropriate resolution. We will only contact customers by email and will not utilise any other messaging platform. Please ensure that info@edencottageyarns.co.uk has been marked as safe with your email provider so that order notifications do not get discarded as spam.
- The majority of items on the website are in stock for immediate dispatch, the exception being our mill dyed yarns. For these we hold some stock on site but the rest is held off site. This may cause a delay of a day or two when awaiting replacement stock.
- If your order has not arrived within 28 days (UK) or six weeks (international) please contact us and we will assume it is missing. We can then either replace it or refund you.
- We shall not be held responsible for failure of delivery where an incorrect address has been provided and additional charges may apply for redelivery of an order.
- Courier pricing is highly variable. Pricing shown is the closest estimate available at the time of writing. Should the actual price at the time of booking be significantly different to the charged price we will contact you to discuss options.
- Courier orders require a contact telephone number to be provided at the time of booking. Note: we CANNOT ship orders via courier to PO Boxes.
Although Royal Mail provide parcel numbers as standard, the only information that will be available for standard shipping parcels will be when delivery is attempted. For a tracked service please select Courier, Tracked or Signed For at checkout.
UK Shipping
Prices shown below do not include VAT. Where applicable VAT will be added to all shipment costs at checkout.
First Class Signed For Usually arrives next working day including Saturday however can take longer. Online delivery confirmation provided.
First Class Usually arrives within one to three working days after dispatch however can take longer.
Second Class Usually arrives within three to seven working days after dispatch however can take longer.
PRICING
Order type | Second Class | First Class | First Class Signed For | Courier |
A5 patterns only | £0.85 | £1.35 | £3.05 | £7.50 |
Order weight* | Second Class | First Class | First Class Signed For | Courier |
Up to 15g | £2.10 | £2.90 | £3.80 | £7.50 |
16g up to 750g | £3.70 | £4.60 | £6.00 | £7.50 |
750g up to 2kg | £3.70 | £4.60 | £6.00 | £13.00 |
2kg up to 10kg | N/A | N/A | £9.80 | £13.00 |
10kg to 20kg | N/A | N/A | £14.00 | £15.50 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 1kg sent 1st class will be charged at £4.60
Channel Islands Shipping
Prices shown below do not include VAT. Where applicable VAT will be added to all shipment costs at checkout.
First Class Signed For Usually arrives next working day including Saturday however can take longer. Online delivery confirmation provided.
First Class Usually arrives within one to three working days after dispatch however can take longer.
Second Class Usually arrives within three to seven working days after dispatch however can take longer.
PRICING
Order type | Second Class | First Class | First Class Signed For | Courier |
A5 patterns only | £0.85 | £1.35 | £3.05 | £15.00 |
Order weight* | Second Class | First Class | First Class Signed For | Courier |
Up to 15g | £2.10 | £2.90 | £3.80 | £15.00 |
15g up to 2kg | £3.70 | £4.60 | £6.00 | £15.00 |
2kg up to 10kg | N/A | N/A | £9.80 | £32.00 |
10kg to 20kg | N/A | N/A | £14.00 | £32.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 1kg sent 1st class will be charged at £4.60
International shipping zones have been amended in line with the World Zones shown on the Royal Mail website which can be seen HERE.
Shipping to Denmark, France, Germany, Ireland and Monaco
VAT will be charged on orders below €150 (~£135) from EU countries at the appropriate rate for the country.
Airmail Tracked & Signed Usually arrives within seven working days however can take longer. Tracking and online delivery confirmation available.
PRICING
Order type | Standard | Airmail Tracked & Signed | Courier |
A5 patterns only | £2.50 | £8.15 | £30.00 |
Order weight* | Standard | Airmail Tracked & Signed | Courier |
Under 15g | £5.45 | £10.90 | £30.00 |
15g up to 250g | £8.30 | £13.75 | £30.00 |
250g up to 500g | £10.40 | £15.20 | £30.00 |
500g up to 1kg | £13.05 | £17.40 | £30.00 |
1kg up to 2kg | £15.80 | £18.25 | £30.00 |
2kg to 5kg | N/A | N/A | £30.00 |
5kg to 15kg | N/A | N/A | £50.00 |
15kg to 22.5kg | N/A | N/A | £100.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 750g sent as a tracked and signed shipment will be charged at £17.40
Estonia Shipping
VAT will be charged on orders below €150 (~£135) from EU countries at the appropriate rate for the country.
Airmail Signed For Usually arrives within seven working days however can take longer. Online delivery confirmation available.
PRICING
Order type | Standard | Airmail Signed For | Courier |
A5 patterns only | £2.50 | £8.15 | £30.00 |
Order weight* | Standard | Airmail Signed For | Courier |
Under 15g | £5.45 | £10.90 | £30.00 |
15g up to 250g | £8.45 | £13.90 | £30.00 |
250g up to 500g | £10.75 | £15.60 | £30.00 |
500g up to 1kg | £13.35 | £17.70 | £30.00 |
1kg up to 2kg | £16.35 | £18.80 | £30.00 |
2kg to 5kg | N/A | N/A | £30.00 |
5kg to 15kg | N/A | N/A | £50.00 |
15kg to 22.5kg | N/A | N/A | £100.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 750g sent as a tracked and signed shipment will be charged at £17.70
EU Shipping (All other EU countries)
VAT will be charged on orders below €150 (~£135) from EU countries at the appropriate rate for the country.
Airmail Tracked & Signed Usually arrives within seven working days however can take longer. Tracking and online delivery confirmation available.
PRICING
Order type | Standard | Airmail Tracked & Signed | Courier |
A5 patterns only | £2.50 | £8.15 | £30.00 |
Order weight* | Standard | Airmail Tracked & Signed | Courier |
Under 15g | £5.45 | £10.90 | £30.00 |
15g up to 250g | £8.45 | £13.90 | £30.00 |
250g up to 500g | £10.75 | £15.60 | £30.00 |
500g up to 1kg | £13.35 | £17.70 | £30.00 |
1kg up to 2kg | £16.35 | £18.80 | £30.00 |
2kg to 5kg | N/A | N/A | £30.00 |
5kg to 15kg | N/A | N/A | £50.00 |
15kg to 22.5kg | N/A | N/A | £100.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 750g sent as a tracked and signed shipment will be charged at £17.70
Non-EU Europe Shipping
Airmail Signed For Usually arrives within seven working days however can take longer. Online delivery confirmation available.
PRICING
Order type | Airmail Signed For | Courier |
A5 patterns only | £8.15 | £30.00 |
Order weight* | Airmail Signed For | Courier |
Under 15g | £10.90 | £30.00 |
15g up to 250g | £15.30 | £30.00 |
250g up to 500g | £17.00 | £30.00 |
500g up to 1kg | £19.55 | £30.00 |
1kg up to 2kg | £21.40 | £30.00 |
2kg to 5kg | N/A | £30.00 |
5kg to 15kg | N/A | £50.00 |
15kg to 22.5kg | N/A | £100.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 1kg sent as a standard shipment will be charged at £21.40
USA Shipping
Royal Mail Airmail Standard Usually arrives within ten working days however can take longer.
Airmail Tracked & Signed Usually arrives within seven working days however can take longer. Tracking and online delivery confirmation available.
PRICING
Order type | Standard | Airmail Tracked & Signed | Courier |
A5 patterns only | £2.50 | £8.15 | £36.00 |
Order weight* | Standard | Airmail Tracked & Signed | Courier |
Under 15g | £7.20 | £12.50 | £36.00 |
15g up to 250g | £14.25 | £20.20 | £36.00 |
250g up to 500g | £20.45 | £26.15 | £36.00 |
500g up to 1kg | £27.50 | £32.35 | £36.00 |
1kg up to 2kg | £35.70 | £39.70 | £36.00 |
2kg up to 5kg | N/A | N/A | £68.00 |
5kg up to 10kg | N/A | N/A | £140.00 |
10kg up to 15kg | N/A | N/A | £170.00 |
15kg to 22.5kg | N/A | N/A | £190.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 750g sent as a standard shipment will be charged at £30.45
Canada Shipping
Airmail Tracked Usually arrives within seven working days however can take longer. Tracking available.
PRICING
Order type | Airmail Tracked | Courier |
A5 patterns only | £8.15 | £36.00 |
Order weight* | Airmail Tracked | Courier |
Under 15g | £12.15 | £36.00 |
15g up to 250g | £15.25 | £36.00 |
250g up to 500g | £19.70 | £36.00 |
500g up to 1kg | £25.30 | £36.00 |
1kg up to 2kg | £30.20 | £36.00 |
2kg up to 5kg | N/A | £68.00 |
5kg up to 10kg | N/A | £140.00 |
10kg up to 15kg | N/A | £170.00 |
15kg to 22.5kg | N/A | £190.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 500g sent as a standard shipment will be charged at £25.30
Australia Shipping
Airmail Tracked Usually arrives within seven working days however can take longer. Tracking available.
PRICING
Order type | Airmail Tracked | Courier |
A5 patterns only | £8.15 | £45.00 |
Order weight* | Airmail Tracked | Courier |
Under 15g | £13.35 | £45.00 |
15g up to 250g | £16.70 | £45.00 |
250g up to 500g | £21.80 | £45.00 |
500g up to 1kg | £28.10 | £45.00 |
1kg up to 2kg | £31.20 | £45.00 |
2kg up to 5kg | N/A | £70.00 |
5kg up to 10kg | N/A | £100.00 |
10kg up to 15kg | N/A | £130.00 |
15kg to 22.5kg | N/A | £155.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 250g sent as a standard shipment will be charged at £21.80
Shipping to all other countries
Royal Mail Airmail Standard Usually arrives within ten working days however can take longer.
Airmail Tracked & Signed Usually arrives within seven working days however can take longer. Tracking and online delivery confirmation available. ^^
PRICING
Order type | Airmail Signed For | Courier |
A5 patterns only | £8.15 | £45.00 |
Order weight* | Airmail Signed For | Courier |
Under 15g | £13.50 | £45.00 |
15g up to 250g | £19.35 | £45.00 |
250g up to 500g | £24.30 | £45.00 |
500g up to 1kg | £30.85 | £45.00 |
1kg up to 2kg | £37.45 | £45.00 |
2kg up to 5kg | N/A | £70.00 |
5kg up to 10kg | N/A | £100.00 |
10kg up to 15kg | N/A | £130.00 |
15kg to 22.5kg | N/A | £155.00 |
* Weights in the table shown as 'up to' are not inclusive of this value, eg, an order weighing 500g sent as a standard shipment will be charged at £30.85