Hopefully we can answer all of your questions here. All of this information is on the website somewhere so I'll pop links in for each item.

Shipping Information

Returns

Yarn Care

How do your hand dyed yarn updates work?

Why don't you have full colour swatches on your website?

What is blocking, and how and why would I do it?

Is your wool cruelty-free? (In short: yes!)

Do you provide yarn support to designers?

Why don't you show recommended tension on your website?

What does this mean? An ECY Glossary of commonly used terms!

What size dyelots do you prepare?
Our dyelots are normally either produced in 5s or 10s as this is the number of skeins that fit in the dyepots. Larger dyelots are occasionally produced when we know that a certain yarn is going to be popular. Yarn production requires a certain element of clairvoyance you see! We do not take custom dye requests however should you require more than 10 skeins for a project please email info@edencottageyarns.co.uk and we will do our best to accommodate this.

Where can I see you and your yarns?
Visit our Stockists or come see us at a yarn show. The list of yarn shows we will be vending at can be found HERE.